Tuesday, 22 April 2014
, April 22, 2014
- Patient satisfaction is increasingly seen as an essential element in the assessment of quality of oral care.
Now, a study conducted at the
University of Florida
has found that most
believed their patients were satisfied; however,
were seldom aware of those in cases in which patients were indeed dissatisfied with a certain aspect of their treatment or visit.
The aim of the study w...